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Question

Phone keeps cutting off incoming calls after less than a minute?

  • October 12, 2022
  • 2 replies
  • 238 views

Outgoing calls appear to be ok but incoming calls keep cutting off today after less than a minute?

Seemed to  to be ok yesterday 

Full signal!

Any ideas, is it my phone or network?

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • October 12, 2022

Okay @GClubley,

I’d suggest trying these things initially:

  1. Use https://www.three.co.uk/support/network_and_coverage/network_support to check for network faults at your location(s).
  2. Check your SIM card is not physically damaged or broken, and is fingerprint free.
  3. Try a different SIM card in your phone, or your iD SIM in a different phone.

Good luck @GClubley.


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 19, 2022

That’s a very odd one indeed @GClubley,

Can you confirm if you are still having issues with this?

 

Mohammed