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returns

  • October 19, 2022
  • 2 replies
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Doxeydave_2020
New Contributor

With my contract I got a free Asus Chromebook, I've had it a week and now it won't turn on. How do I go about getting it fixed. The power light on the side is white and it's on but nothing is displayed. The light doesn't go out when I press the power button.

Best answer by Doxeydave_2020

Thanks for the reply, I've sorted it now. It was stuck in sleep mode so had to do a 3 button press & the screen came on then. Apparently it's a known thing. Thanks again.

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2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • October 19, 2022

You could discuss a repair in-store with Currys or contact ASUS for support under its warranty.

Check the status of your warranty online at https://www.asus.com/uk/support/warranty-status-inquiry.

Good luck @Doxeydave_2020

 

 


Doxeydave_2020
New Contributor
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  • October 21, 2022

Thanks for the reply, I've sorted it now. It was stuck in sleep mode so had to do a 3 button press & the screen came on then. Apparently it's a known thing. Thanks again.