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Question

iphone APN settings not working

  • November 8, 2022
  • 3 replies
  • 134 views

Tom Wainwright
Community Member

I have 4g signal from Movistar but there is not internet connection, seems to be a common issue with APN setting. Tried network reset, phone on off etc etc 

cannot get to APN setting on iPhone 13 mini for ID simcard? 

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3 replies

Tom Wainwright
Community Member
  • Author
  • Community Member
  • 0 replies
  • November 8, 2022

 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • November 9, 2022

While you’ve got the Wi-Fi turned ON on your iPhone, I don’t think the Mobile Network settings can be accessed @Tom Wainwright.

To get at the APN settings, make sure Wi-Fi networking is turned OFF.

Good luck @Tom Wainwright.  


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • November 16, 2022

@Tom Wainwright,

Did you still require assistance with this one?

Please let us know here and we can assist you further.

 

Kash