I pay £62.99 a month for a iPhone 14 pro max with unlimited calls/text/data and a £0 cap limit so it’s impossible to go over, I got the phone in October with a £150 upfront payment, I paid my bill in November for £62.99 and everything was fine but I have just received an email saying I owe £81.62 but there had been no missed payments or anything as I pay via direct debit and there is unlimited everything in the contract and not to mention I can’t go over if I could as I have a £0 limit for the cap, how is my bill almost £20 more? It’s only the second month I’ve had the contract?? Not to mention christmas it round the corner, it’s a joke the breakdown of the bill doesn’t explain where the extra £20 comes from either, if this is just an issue then I need it resolving
Solved
i have unlimited calls/text/data and £0 cap but bill is significantly more than usual?
Best answer by WelshPaul
Did you change your direct debit date? Sounds like some sort of pro-rate billing cycle, your bill will explain what the charges are.
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.