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upgrading plan

  • December 4, 2022
  • 1 reply
  • 46 views

Peter Clipstone
New
 Contributor

I have upgraded my plan and have been sent another sim card, however the confirmation email stated that there is no need to swap sums, do I swap sums or not, it is all a bit confusing. 

76yr old senior.

Best answer by Kash

@Peter Clipstone,

Welcome to the Community!

If you definitely upgraded you can continue to use your old SIM card.

If you have any problems please let us know here and we can help you out.

 

Kash 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • December 6, 2022

@Peter Clipstone,

Welcome to the Community!

If you definitely upgraded you can continue to use your old SIM card.

If you have any problems please let us know here and we can help you out.

 

Kash