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Wi-Fi Calling on Samsung Galaxy J7 (2017)?

  • January 3, 2023
  • 1 reply
  • 16 views

I was looking at the Wi-Fi Calling supported handsets list and can see that the Galaxy A5 from 2017 is on it as well as some other Galaxy models from the same year, but not the J7. The only J series I can see on that list are from 2018. 
 

The functionality is enabled on the handset but it does not seem to be working. Is there any chance that the J7 from 2017 would be added as supported and will work?
Why is this feature even tied to a brand/model? None of the previous carriers I have used had any such lists or restrictions. As long as the device supported the feature it would just work, so what is up with ID restricting it by model?  

Best answer by Kash

Hi @kalintri,

Welcome to the Community!

Unfortunately the J7 is not supported for Wi-Fi Calling on the iD Mobile network.

We can’t advise if and when it will be added as the team are always working to add new handsets to the list.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • January 3, 2023

Hi @kalintri,

Welcome to the Community!

Unfortunately the J7 is not supported for Wi-Fi Calling on the iD Mobile network.

We can’t advise if and when it will be added as the team are always working to add new handsets to the list.

 

Kash