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How to end my contract.


Kai Matthews
Community Member

I would like to know how to end my plan due to me not wanting to upgrade.

Best answer by legerdemain

I believe you can use the iD app for that.

 

Try the app, and then the following:

 

Top Left Menu > My Account > My Plan > Manage My Plan > Thinking of Leaving? > Switch or Cancel Now.

 

I hope this helps.

 

Regards, leger

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2 replies

  • Helpful
 Contributor
  • 28 replies
  • Answer
  • January 7, 2023

I believe you can use the iD app for that.

 

Try the app, and then the following:

 

Top Left Menu > My Account > My Plan > Manage My Plan > Thinking of Leaving? > Switch or Cancel Now.

 

I hope this helps.

 

Regards, leger


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • January 9, 2023
Kai Matthews wrote:

I would like to know how to end my plan due to me not wanting to upgrade.

Hey @Kai Matthews,

As @legerdemain advised, this can be done via the app/account.

Let us know if you have any issues.

Mohammed