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Question

premium texts

  • February 11, 2023
  • 1 reply
  • 18 views

my premium settings are on, my cap is £30 none of it used yet when I try to send a premium text I just get another text from ID saying it is not included in my allowance?

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1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • February 13, 2023

Hi @markhalifax 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom