I have had a monthly sim only deal for some time before I upgraded to a 12 monthly sim only deal.
The 12 monthly contract finishes in 13 days.
I would like to upgrade to a mobile phone monthly contract. But when I look at my upgrade options it only shows sim only deals. Are there any loyalty discount deals available to me?
Solved
Upgrade from 12 month sim only to mobile phone monthly.
Best answer by Mohammed
Hey
Your best bet is to call our Sales Team on 0207 1391 397 to discuss this.
Odd that you can’t see any new deals for handset plans.
Are you clicking My Account > Upgrade
Have you also checked both the website logging in there and the app?
Mohammed
This topic has been closed for replies.
Hey
Your best bet is to call our Sales Team on 0207 1391 397 to discuss this.
Odd that you can’t see any new deals for handset plans.
Are you clicking My Account > Upgrade
Have you also checked both the website logging in there and the app?
Mohammed
After I posted this, the upgrade path showed up on both my computer and app.
All done now.
1 person likes this
+24Glad to hear that this is resolved.
If you require further assistance, please let us know.
Kash
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