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Calling UK mobiles overseas whilst roaming.


Hi 

I have a query about using the roaming features. My husband and I have both switched to ID mobile and are intending to use our phones on holiday in the Canaries (band 1) next month.  

I understand that calling the UK and local Spanish numbers whilst we're overseas is included. But what about calling each other in the Canaries? I assume that this will be free also, but I couldn't find the answer in the guidance. 

I look forward to hearing from you.

 

Jeff

 

 

 

 

 

Best answer by andewhite

The Canary Islands are part of Spain, which is an EU member state.

So, you can use your plan’s allowances there - calls to UK numbers are included while roaming in the EU. There’s more information online at https://www.idmobile.co.uk/help-and-advice/eu-roaming.

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andewhite
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  • March 10, 2023

The Canary Islands are part of Spain, which is an EU member state.

So, you can use your plan’s allowances there - calls to UK numbers are included while roaming in the EU. There’s more information online at https://www.idmobile.co.uk/help-and-advice/eu-roaming.


Kash
iD Mobile Employee
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  • March 13, 2023

Hi @svanr1967,

I hope that @andewhite has answered your query but if you require further assistance or information you can get in touch here.

 

Kash