I can’t send IMessage.. Please Help.!! | iD Mobile Community
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Question

I can’t send IMessage.. Please Help.!!

  • April 24, 2023
  • 1 reply
  • 22 views

 

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 28, 2023

Hi @Gemdepper 

 

What seems to be the issue with iMessage?

 

Did you mean to send the above picture?

 

Please try the following;

 

1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct. 
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"

If you are having issues with the above please retry with flight mode enabled and/or the SIM card removed.
 

Tom