Hello!! It’s been 7 days Web order SIM card but no further updates.
Answer
Order SIM card online but not delivered
Best answer by andewhite
The iD website says it takes 3-5 working days for SIM cards to be delivered
iD Mobile usually dispatch their SIM cards using Royal Mail post, without tracking information. Did you receive an order complete email from iD
If your order was dispatched more than 5 working days ago, unfortunately your order item(s) might’ve been lost in transit.
Have you tried contacting the iD customer support team on Facebook or Twitter?
You can do this privately using Facebook Messenger, or by sending a Twitter direct message.
The support teams work until 8pm on weekdays (and 6pm at weekends + bank holidays).
This topic has been closed for replies.
+26The iD website says it takes 3-5 working days for SIM cards to be delivered
iD Mobile usually dispatch their SIM cards using Royal Mail post, without tracking information. Did you receive an order complete email from iD
If your order was dispatched more than 5 working days ago, unfortunately your order item(s) might’ve been lost in transit.
Have you tried contacting the iD customer support team on Facebook or Twitter?
You can do this privately using Facebook Messenger, or by sending a Twitter direct message.
The support teams work until 8pm on weekdays (and 6pm at weekends + bank holidays).
Its been 8 days for me!
+19Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
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