My phone contract ends on 20th June 2023. I want to change to a sim only plan, once I’ve finished paying off my contract. My question is, what date will I be able to change my plan?
Solved
When can I change my plan.
Best answer by Mohammed
NightRail wrote:
andewhite wrote:
As soon as the minimum term, for your current iD contract, finishes.
Good luck
Thanks for that. I realise that I have to wait until my contract finishes, but what would be the earliest date that I can change my plan? Would it be the very last day, or the day after? I’m just concerned about avoiding a break in my service.
Hey
If you just want to change plans but remain on the same handset contract, you can do this every 30-days up until the maximum plan we offer.
For upgrading to a new handset contract, this is the last 60-days (your upgrade date).
For upgrading to a SIM only plan, this is the last 30-days.
So in this case, after 21/05/23 the SIM only options will be available.
Mohammed
This topic has been closed for replies.
andewhite wrote:
As soon as the minimum term, for your current iD contract, finishes.
Good luck
Thanks for that. I realise that I have to wait until my contract finishes, but what would be the earliest date that I can change my plan? Would it be the very last day, or the day after? I’m just concerned about avoiding a break in my service.
+26Okay
NightRail wrote:
andewhite wrote:
As soon as the minimum term, for your current iD contract, finishes.
Good luck
Thanks for that. I realise that I have to wait until my contract finishes, but what would be the earliest date that I can change my plan? Would it be the very last day, or the day after? I’m just concerned about avoiding a break in my service.
Hey
If you just want to change plans but remain on the same handset contract, you can do this every 30-days up until the maximum plan we offer.
For upgrading to a new handset contract, this is the last 60-days (your upgrade date).
For upgrading to a SIM only plan, this is the last 30-days.
So in this case, after 21/05/23 the SIM only options will be available.
Mohammed
So on the 22nd May I attempt to change my plan to sim only. All I’m offered are 2 deals which are of similar price to what I’m paying on my 2 year contract. The whole point was to save money with sim only deal. So, I still don’t have an answer to my original question, which was, when can I change to a sim only deal, that is considerably cheaper than my current contract price.
Hello
When you log in and click “My Account” then “Upgrade” are you seeing a SIM only option?
If your contract expires on the 20th June 2023 as stated (and this is not the date you are simply eligible for upgrades) then you will see a SIM only option now.
Mohammed
All sorted now thanks. I didn’t realise that I should select upgrade, I was selecting change my plan. I don’t see a “Most Helpful” button anywhere, only Like or Quote.
Hey
Glad to hear that :)
That’s because the post already had a most helpful answer on it.
If you have any other questions, please let us know.
Mohammed
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