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cant set up reoccuring bundle on the app or website


I have tried for 3 days to set up a reoccurring bundle but it says error occurred every time.

I have tried on the app and on the website and both will not work. It won’t even let me add a card to wallet that also says error.

my details on the account are all up to date.

please can I have help to sort this out. 

Best answer by Vicky Watts

Have sorted now. I needed to choose my address from the drop down search postcode bar not manually enter it. 

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2 replies

  • Author
  • New
 Contributor
  • 3 replies
  • Answer
  • May 17, 2023

Have sorted now. I needed to choose my address from the drop down search postcode bar not manually enter it. 


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 18, 2023

Hey @Vicky Watts,

Thanks for confirming that.

I’ve marked your post as Most Helpful to help others.

Mohammed