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Question

no network connection


No network connection where I live 

Can't make calls 

 

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6 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 29, 2023

Hey @AddeyMacD,

Sorry to hear that.

Is this following purchase or have you been with iD Mobile for some time and recently faced this issue?

What’s the full postcode of the area?

Mohammed

 


Abdo Maik
Community Member
  • Community Member
  • 0 replies
  • September 23, 2023

Hi

 


Abdo Maik
Community Member
  • Community Member
  • 0 replies
  • September 23, 2023

Just received. My new sim card not working 


  • Author
  • New
 Contributor
  • 3 replies
  • September 24, 2023

It's following purchase 

No bar, no network connection at all.

 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • September 26, 2023

Hi @AddeyMacD 

 

Have you had no signal whatsoever since you made this post in May?

 

Do you get signal in other areas or none at all?

 

Tom


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • September 26, 2023

Hi @Abdo Maik 

 

I’m sorry to hear this, are you getting any signal whatsoever?

 

Have you tried the SIM card in multiple devices?

 

Tom