I cannot log in to my account on the website
When I use the “forgot username or password” options, it asks for my Mobile No, Last Name and Year of Birth, however it doesn’t accept my answers.
What do I do now, as I cannot access my account?
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Hey
Have you registered before for an iD account?
Have you ever been able to login?
Please note, that the iD Community account is a completely separate account to the iD account on the website/app.
What happens if you try the steps for: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
Mohammed
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