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Switching to Sim Only with iD Mobile v. Upgrade and keeping my existing Phone Number.


Joe Ali
Active Contributor

My Upgrade is due on 10 August and my contract expires on Oct 10th.  Can I switch to an iD Sim Only on 10th Aug?

Best answer by Mohammed

Hey @Joe Ali,

You can upgrade in the last 30-days of your contract to a SIM only plan.

Just log into the iD app/account

Click My Account then Upgrade

Find SIM only and select the plan you want.

Please make sure you are not submitting a credit check or being asked for address history, nor setting up a new Direct Debit during the checkout process.

If you are being asked this, you will have gone onto a new contract by clicking onto the wrong link somewhere.

Mohammed

 

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3 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • July 30, 2023

Hey @Joe Ali,

You can upgrade in the last 30-days of your contract to a SIM only plan.

Just log into the iD app/account

Click My Account then Upgrade

Find SIM only and select the plan you want.

Please make sure you are not submitting a credit check or being asked for address history, nor setting up a new Direct Debit during the checkout process.

If you are being asked this, you will have gone onto a new contract by clicking onto the wrong link somewhere.

Mohammed

 


Joe Ali
Active Contributor
  • Author
  • Active Contributor
  • 7 replies
  • July 30, 2023

Most Helpful.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 31, 2023

@Joe Ali,

If you require further assistance or information, please let us know.

 

Kash