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Getting error when trying to access Live Chat


Andynjd60
New
 Contributor

Get error on live chat page. 
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 94850414725

Best answer by WelshPaul

A quick search would have returned a result informing you to log out of your community forum account prior to clicking the link. 🙂

 

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2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+24
  • Platinum 
Contributor
  • 3073 replies
  • Answer
  • July 28, 2023

A quick search would have returned a result informing you to log out of your community forum account prior to clicking the link. 🙂

 


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 30, 2023

Hey @Andynjd60,

This is caused by cookies.

If you log out of Community or go in via an incognito/private browser window it should work.

 

Mohammed