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Getting error when trying to access Live Chat

  • July 28, 2023
  • 2 replies
  • 307 views

Andynjd60
New Contributor

Get error on live chat page. 
The requested URL was rejected. Please consult with your administrator.

Your support ID is: 94850414725

Best answer by WelshPaul

A quick search would have returned a result informing you to log out of your community forum account prior to clicking the link. 🙂

 

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2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 28, 2023

A quick search would have returned a result informing you to log out of your community forum account prior to clicking the link. 🙂

 


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • July 30, 2023

Hey @Andynjd60,

This is caused by cookies.

If you log out of Community or go in via an incognito/private browser window it should work.

 

Mohammed