down grade plan | iD Mobile Community
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Question

down grade plan

  • August 25, 2023
  • 2 replies
  • 41 views

Ann Studd
New Contributor

I would like downgrade my plan to text unlim

calls unlim, and 3 gb @ £5 but cannot see how to do it

This topic has been closed for replies.

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • August 25, 2023

If you can’t see the plan to downgrade, how do you know it exists? Are you currently within an existing contractual minimum term?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 28, 2023

Hi @Ann Studd 

 

Plan changes would be available in the iD Mobile app/website while logged in (after having registered) should they be available.

 

https://www.idmobile.co.uk/help-and-advice/plan-changes

 

Tom