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Question

recovering my username and password doesn’t work

  • September 11, 2023
  • 1 reply
  • 24 views

Hi, I can’t remember my password but when I ask to reset it and add my number, email and DOB that doesn’t work either.

please help!

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 13, 2023

Hi @maxsaint71,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash