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Question

no 4g or 5g . only 1 bar 3g- 120db

  • September 26, 2023
  • 1 reply
  • 54 views

Justin Daniels
Community Member

Hi

Got my new ID sim today as i was fed up with EE ( signal 0 to 2 bars 4G)

Coverage checker says I should get excellent signal indoors - I cant even get 4g only 3g H and H+ 1 bar (from -106 to -120db  3g utms

No internet at all . everything time out. Phone is a s21 ultra  5g

For testing I have wifi off.

Mobile data is on - Power save is off - Network set to 5g,4gLTE ,3g 2g . Is no way to force 4g 5g only

Coverage is IP3 0 

Status checker says no issues… very disappointing. :(

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 29, 2023

Hi @Justin Daniels,

Welcome to the Community!

Have you checked the coverage checker and the network status checker?

Please can you confirm the full postcode so that we can check this out?

 

Kash