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upgrade


Whitney Scrivener
Community Member

I’m allowed to upgrade my contract with ID as of a few days ago I have been looking around just ya know to see what deals are available. I have gone on carphone warehouse website to see the phone I want with better data and payment plans with ID would I have to cancel my contract with ID or would I be able to carry it over to this new phone 

Best answer by andewhite

Hey @Whitney Scrivener, have you called the iD sales team to discuss your options and see if iD can match the Carphone Warehouse deal?

Call sales on 020 7139 1397 during normal office hours.

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andewhite
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  • October 10, 2023

Hey @Whitney Scrivener, have you called the iD sales team to discuss your options and see if iD can match the Carphone Warehouse deal?

Call sales on 020 7139 1397 during normal office hours.


Kash
iD Mobile Employee
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  • iD Mobile Employee
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  • October 16, 2023

Hi @Whitney Scrivener,

Welcome to the Community!

The deals you see on the Carphone Warehouse website are for new customers.

If you give our Sales Team a call they can advise further on upgrade deals that are available.

 

Kash