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voicemail pin


Bobt
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Hi

Is the voicemail pin that you use to access it abroad, the same as customer service pin? If not how do I find out what it is?

Best answer by andewhite

Yes @Bobt, if you’re in the UK, just dial 123 from your iD SIM and you’ll be connected to the voicemail service (provided and managed by Three, the iD Mobile network partner). 

There’s a number options, including an option to manage the settings (PIN, etcetera) for your voicemail.

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andewhite
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  • October 17, 2023

The customer service PIN is not the same as the voicemail PIN @Bobt.  

I think the PIN for the voicemail service has to be setup on the home network, not a roaming partner’s network. So you’ll probably need to be in the UK connected to the iD network, to work with the voicemail service and setup a PIN.


Bobt
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  • October 17, 2023

Ok thanks @andewhite so I just dial the voicemail number and set it up on there?


andewhite
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  • October 17, 2023

Yes @Bobt, if you’re in the UK, just dial 123 from your iD SIM and you’ll be connected to the voicemail service (provided and managed by Three, the iD Mobile network partner). 

There’s a number options, including an option to manage the settings (PIN, etcetera) for your voicemail.


Tom
iD Mobile Employee
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  • October 18, 2023

Hi @Bobt 

 

Thanks for the help on this one @andewhite.

 

Tom