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Question

Network issues

Paul Woods
New
 Contributor

The network connection is terrible. I'm paying for a service I'm not getting. Calls are very distorted and cut out. Can this be fixed.

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2 replies

Geluk
Silver Contributor
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  • Geluk
  • Silver Contributor
  • 459 replies
  • October 23, 2023

Check id’s NETWORK COVERAGE page :)

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Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • October 24, 2023

Hi @Paul Woods,

Welcome to the Community!

Have you checked the coverage and network status checker at the link @Geluk provided.

If both show no issues it may be worth testing the SIM in a different handset.

 

Kash

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