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Question

id mobile gone down.


Dave Kendall
New
 Contributor

using phone for work apps.id decided to stop working tonight meaning ive lost work and possibly contracts.also my brother is bedridden and extremely ill.i couldnt even send or recieve phone calls.this has lost me alot of money and the family stress of not being in contact this is absolutely not on.

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3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1376 replies
  • December 2, 2023

Hi @Dave Kendall I am very sorry to hear this.

We had experienced some issues yesterday with our network, but this is mostly fixed now. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb

Thanks. - Siân


Dave Kendall
New
 Contributor
  • Author
  • New
 Contributor
  • 4 replies
  • December 4, 2023

mostly isnt good enough.it either is or it isnt and so far its still cutting out so id say not.


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 6, 2023

Hi @Dave Kendall 

 

This is still being cleared up fully by Three UK who for the most part have resolved this now, how are you getting on?

 

Tom