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Question

Mobile keeps saying vodaphone or ee

  • December 14, 2023
  • 1 reply
  • 43 views

kitcat
New
 Contributor
  • New
 Contributor
  • 1 reply

I joined id mobile a couple of weeks ago - when indoors my phone is connected to my wifi but when I look at the mobile part it goes from saying connected to id mobile to vodaphone or ee - very odd, any ideas?

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 16, 2023

Hi @kitcat,
Welcome to the Community!

Just to confirm that you only have the iD Mobile SIM in the handset and it’s not a dual SIM with 2 SIM cards?

The SIM wouldn’t allow you to connect to a different network that isn’t iD Mobile.

Are you able to reset your network settings and manually select the iD Mobile network via your network settings?

 

Kash