i ordered a sim card a while ago and it still hasn't arrived | iD Mobile Community
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Question

i ordered a sim card a while ago and it still hasn't arrived

  • December 28, 2023
  • 5 replies
  • 65 views

Ieuan
New Contributor

i ordered a sim card a while ago and it still hasn't arrived 

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5 replies

Toby Field
Helpful Contributor
  • Helpful Contributor
  • December 28, 2023

How long ago? Christmas could have delayed it.


Ieuan
New Contributor
  • Author
  • New Contributor
  • December 28, 2023

Before Christmas 


Toby Field
Helpful Contributor
  • Helpful Contributor
  • December 28, 2023

How long before Christmas?


Toby Field
Helpful Contributor
  • Helpful Contributor
  • December 28, 2023

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 30, 2023

Hi @Ieuan 

 

SIM only orders are delivered within 3-5 working days via Royal Mail, with the festive period there have been a few more non-working days so delivery may take longer.

 

Please let us know what date you purchased your SIM card, if you require a replacement, we'd recommend the above from @Toby Field.

 

Tom