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live chat

  • January 9, 2024
  • 5 replies
  • 4674 views

Lilly Spokes
New Contributor

How do I access the live chat feature?

Best answer by andewhite

Online at https://idmobile.co.uk/live-chat, via a popup window in your web browser, @Lilly Spokes.

 

This topic has been closed for replies.

5 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • January 10, 2024

Online at https://idmobile.co.uk/live-chat, via a popup window in your web browser, @Lilly Spokes.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • January 10, 2024

Hi @Lilly Spokes 

 

You’ll be able to access the live chat at the link sent above by @andewhite via most if not all browsers.

 

Tom


  • New Contributor
  • January 31, 2025

Hello


Geluk
Silver Contributor
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  • Silver Contributor
  • January 31, 2025

Hello

GOODBYE :)


Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • February 1, 2025

@Edith F. The title of this topic is not the actual live chat, it is a question asked by another customer.

 

Are you trying to make contact with iD Mobile via their live chat facility?

 

If so their Live Chat team are available from -

9am - 8pm Monday to Friday

9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat by clicking/tapping on the following link: www.idmobile.co.uk/live-chat

 

Their live chat is a typing based format and they also use an automated chat bot. This can sometimes misunderstand or even frustrate you further. So after filling out the required fields if you type talk to person this puts you in contact with an actual human.

 

If you have any problems then reply on this topic and someone will try to assist you. Do not post any personal info on this topic/forum - live chat is secure.