Hi all, l am trying to put my spending cap to 0, but i can't seem to do it. Do I have to wait till I've paid my bill to change it.
Solved
spending cap
Best answer by andewhite
If you’ve got some out-of-plan charges, you probably won’t be able to adjust your iD account bill cap,
This topic has been closed for replies.
+9Craig Penny wrote:
Hi all, l am trying to put my spending cap to 0, but i can't seem to do it. Do I have to wait till I've paid my bill to change it.
No you don't if you're using the app to do this I would instead login to your account via Web browser and do it from there.
+26If you’ve got some out-of-plan charges, you probably won’t be able to adjust your iD account bill cap,
+24Hi
Welcome to the Community!
If you are having any issues, please let us know and we would be happy to help.
However as
Kash
+9andewhite wrote:
If you’ve got some out-of-plan charges, you probably won’t be able to adjust your iD account bill cap,
Sorry to hijack this thread but can you or someone explain what happens when you've set a Spending Cap to 0 (zero) on your account? For example I have unlimited mins, text and data.
Thanks in advance
+24Hi
When your cap is set to £0 is means that you can’t incur any extra charges.
In this case we would only charge you for your monthly bill and nothing more.
Kash
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.