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conmection issues

  • February 10, 2024
  • 1 reply
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Tictoc
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In Northampton. 2pm. No connection at all. No access to ID app either. Anyone know when it will be up and running again. Going out at 6pm. Will have no network at all later

Best answer by Tom B

Hi @Tictoc 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

https://community.idmobile.co.uk/announcements-16/service-update-network-issue-and-problems-accessing-the-id-app-58108

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
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  • February 12, 2024

Hi @Tictoc 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

https://community.idmobile.co.uk/announcements-16/service-update-network-issue-and-problems-accessing-the-id-app-58108

 

Tom