I can't see how to track my usage of EU roaming data, either on the app or the web site.
I can see my total data usage but I need to check how much of my roaming allowance I've used.
I know my phone will keep an estimate, but I want to see the figure which iDmobile has logged.
Best answer by Kash M
Hi
Welcome to the Community!
Unfortunately we don’t specifically log roaming data.
The best way to track the data is to check how much data you have when you enter the roaming country and when you leave.
Alternatively you can check your data usage via your phone settings and changing the date periods.
Kash
+24Hi
Welcome to the Community!
Unfortunately we don’t specifically log roaming data.
The best way to track the data is to check how much data you have when you enter the roaming country and when you leave.
Alternatively you can check your data usage via your phone settings and changing the date periods.
Kash
Hi
Welcome to the Community!
Unfortunately we don’t specifically log roaming data.
The best way to track the data is to check how much data you have when you enter the roaming country and when you leave.
Alternatively you can check your data usage via your phone settings and changing the date periods.
Kash
Thanks, all that is obvious, but this seems strange. Does iD Mobile not log the amount of roaming data? If not, how can they check if I’m exceeding the monthly roaming allowance?
David
+26Perhaps iD Mobile meant although their systems record roaming mobile data use, it’s not readily accessible to individual customers,
Do you know if any of the UK mobile networks provide this information?
Perhaps iD Mobile meant although their systems record roaming mobile data use, it’s not readily accessible to individual customers,
Do you know if any of the UK mobile networks provide this information?
Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
+26Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
I’d guess iD Mobile and giffgaff don’t use the same Total Metering & Billing System supplier.
At least iD mobile provide a WiFi Calling service, which seems to be a major omission with giffgaff.
Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
I’d guess iD Mobile and giffgaff don’t use the same Total Metering & Billing System supplier.
At least iD mobile provide a WiFi Calling service, which seems to be a major omission with giffgaff.
Oh sure, I moved for a reason. But iD Mobile must be collecting the data, so it seems odd not to supply it to the user.
To track your roaming (and also general data usage) install the GlassWire app. Once installed you can create 'alarms' per week/month, or in line with your contract date (day of month to day before in the next month) also specifically just Roaming data. Here's a screen shot showing my roaming data for a recent trip to a European destination. Below this portion (not shown) is a breakout of data/app use if you want more detail. I can't attest to the accuracy but at least it's a fair guide. The version I use is free, but you can subscribe for more features (like live data use).
Set up the 'alarm'
Check the Roaming Data option in additional options
+24Hey there
We appreciate it a lot!
Kind regards,
Tyler
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