Skip to main content
Solved

Taking money


Matthew Ynwa Cook
New
 Contributor

Money taken from my account and Im not transfering till end of Feb? 

Best answer by Tom

Hi @Matthew Ynwa Cook 

 

Charges and billing would begin upon dispatch, not upon the number transferring by PAC code, the SIM card is active before the transfer.

 

Tom

View original
This topic has been closed for replies.

4 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12344 replies
  • February 22, 2024

Alas @Matthew Ynwa Cook, because iD send activated SIM cards, they begin charging line rental as soon they’ve dispatched your order item(s).

Even if you don’t use your pay monthly iD SIM, you’ve got an active iD SIM and iD network connection. 

 

 


Matthew Ynwa Cook
New
 Contributor

They was given  puk code and told when the swap over being end of Feb 


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12344 replies
  • February 22, 2024

Okay @Matthew Ynwa Cook, so you’ve already taken delivery of your activated iD SIM card? 

With your active iD SIM card, you’re connected to the iD Mobile network.

Customers pay for their network connection, whether or not they decide to their SIM card.

 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • Answer
  • February 24, 2024

Hi @Matthew Ynwa Cook 

 

Charges and billing would begin upon dispatch, not upon the number transferring by PAC code, the SIM card is active before the transfer.

 

Tom