Hi everyone! So I recently joined ID Mobile and did the PAC request to change my phone over however when calling out or text messaging it uses my new ID Mobile number despite not being an active number? On the other hand people can call me using my original phone number that I’ve transferred over.
Any advice?
Best answer by Tom
What date was your number due to transfer over?
Have you tried the above suggestion of resetting network settings?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
+26The advice probably depends upon the handset make and model you’ve got,
Have you tried a NETWORK RESET?
+25
What date was your number due to transfer over?
Have you tried the above suggestion of resetting network settings?
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
For Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Tom
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