My contract is over and I'm going on SIM only.
In the app I can see 10G and unlimited calls and text for 8p/m
If I go to the website and not logged in, it states offers for existing customers and one at 45G and unlimited calls and texts for 7p/m
Why is it different? If I try login to the website it gives me and error and says I can't change plans.
The website has always shown an error for my plan details.
Best answer by Kash
Hi
Welcome to the Community!
Sorry to hear you are unhappy with the deals available.
You can call our Sales Team 0207 1391 397 to see if there are any alternative deals that can be offered.
Kash
+24Hi
Welcome to the Community!
Sorry to hear you are unhappy with the deals available.
You can call our Sales Team 0207 1391 397 to see if there are any alternative deals that can be offered.
Kash
Thanks, it's shouldn't take two days to receive an answer.
It's ironic that the solution is to ring when everything is set up so I don't ring
+24Hi
As all the deals you see on your account cannot be changed we can only advise to contact our dedicated Sales Team as only they can process sales.
Kash
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