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Sim only to Contract phone

J
Helpful
 Contributor

Hi,  

    I'm looking upgrade my SIM only plan to contract phone and getting a better deal from other website.

   If I get a new contract, is transfer of number possible internally?

 

Thanks,

Vikas

Best answer by Tom B

Hi @jainvikas8 

 

Unfortunately we wouldn’t be able to transfer a number already with iD Mobile to another iD Mobile plan, sorry.

 

Tom

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2 replies

Tyler C
iD Mobile Employee
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  • Tyler C
  • iD Mobile Employee
  • 4697 replies
  • April 8, 2024

Hey there @jainvikas8, to keep your phone number, you’d need to upgrade via the “Upgrades” tab when logged into the iD Mobile app/website, or you can call our sales team on 02071391397

 

It’s impossible to internally transfer your phone number from one contract to another on the same network, including ours I’m afraid.

 

Kind regards,

Tyler

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Tom B
iD Mobile Employee
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  • Tom B
  • iD Mobile Employee
  • 8408 replies
  • Answer
  • April 8, 2024

Hi @jainvikas8 

 

Unfortunately we wouldn’t be able to transfer a number already with iD Mobile to another iD Mobile plan, sorry.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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