Skip to main content
Solved

Capped on Unlimited

  • April 14, 2024
  • 1 reply
  • 54 views
Tony Lee
Community Member

Cannot call any of my family as its saying i have reached my cap?  Even though im on the unlimited plan , never had any trouble like this before

Best answer by Kash M

Hi @Tony Lee,

Welcome to the Community!

Are your bills all up to date?

Please restart the handset and reset your network setting as this can get things working.

If you still have issues, please let us know.

 

Kash

View original
    This topic has been closed for replies.

    1 reply

    Kash M
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • April 16, 2024

    Hi @Tony Lee,

    Welcome to the Community!

    Are your bills all up to date?

    Please restart the handset and reset your network setting as this can get things working.

    If you still have issues, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement