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my connection


Rukiya Davenport
Community Member

Hi ID 

what is going on with the signal across south east London ?

ill be lucky if i get 1 bar when I’m at home sometimes calls won’t even come through and I’ll even have trouble when getting calls from the doctors the connection is so bad and I’ve done all that I can on my side how can u help me because I’m tired I feel to change providers.

Best answer by andewhite

Three UK (the iD Mobile network partner) are probably working on their cell towers in your area/s, @Rukiya Davenport

They’re preparing their mobile network infrastructure to work efficiently after they turn-off their 3G network (due by end of 2024). 

https://www.three.co.uk/support/network-and-coverage/our-plans-to-switch-off-3g

With your postcode, check for problems at https://www.three.co.uk/support/network-and-coverage.

 

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andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • Answer
  • May 10, 2024

Three UK (the iD Mobile network partner) are probably working on their cell towers in your area/s, @Rukiya Davenport

They’re preparing their mobile network infrastructure to work efficiently after they turn-off their 3G network (due by end of 2024). 

https://www.three.co.uk/support/network-and-coverage/our-plans-to-switch-off-3g

With your postcode, check for problems at https://www.three.co.uk/support/network-and-coverage.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • May 14, 2024

Hi @Rukiya Davenport,

Welcome to the Community!

I hope that you managed to get information on your coverage.

If you still require assistance, please let us know.

 

Kash