Can anyone using IPhone confirm they have 4G when making calls (4G calling or VoLTE) - I recently joined today and my calls keep reverting to 3G and I have no VoLTE option in voice and data - my 3 SIM card didn’t have that option either however it still made calls over 4G - I using IPhone 13 Pro with an eSIM installed - any help or feedback appreciated
Solved
Only have 3G calling
Best answer by Scotchydog
Sent you this on the other post I made but worth copying it here
- I think I found the problem or the solution however you want to look at it - I had been running both SIM cards - 3 physical has my original number the one every knows has of me and now I’m the process of moving to my Id eSIM - so have both installed and switch between the 2 until I worked out this problem
Since resetting network settings and selecting my iD as primary it seems to have forced 4G calling over I’m now confident I can switch my number and start using it on iD- was wondering why nobody else seemed to have this problem but all sorted now
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+26Are you using the latest iOS on your iPhone,
Have you got an old network profile from another provider on your iPhone?
Have you tried a NETWORK RESET on your iPhone?
My iPhone, with a physical SIM, uses 4G Calling (VoLTE).
+26The VoLTE settings option is probably down to the service provider,
My iPhone’s Settings > Mobile Service > Mobile Data Options > Voice & Data, only has options to select 4G, 5G On or 5G Auto.
Nothing under Settings > Phone either, only an option to enable Wi-Fi Calling.
I’m not sure UK service providers have a VoLTE setting for iPhone devices, with 5G capability.
Have you tried https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool?
Sent you this on the other post I made but worth copying it here
- I think I found the problem or the solution however you want to look at it - I had been running both SIM cards - 3 physical has my original number the one every knows has of me and now I’m the process of moving to my Id eSIM - so have both installed and switch between the 2 until I worked out this problem
Since resetting network settings and selecting my iD as primary it seems to have forced 4G calling over I’m now confident I can switch my number and start using it on iD- was wondering why nobody else seemed to have this problem but all sorted now
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