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s24 ultra wifi calling


nails350bhp
New
 Contributor

anyone know how to get wifi calling working on s24 ultra bought direct from currys ,wifi calling logo is lit up but nobody can here me and just keeps cutting out 

Best answer by Kash

Hi @nails350bhp,

The Article on the help hub may help you out.

If the option isn’t available via your handset you won’t be able to set it to preferred.


Kash

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4 replies

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • June 4, 2024

Hi @nails350bhp,

Welcome to the Community!

It sounds like Wi-Fi calling is enabled and working.

Do you have a strong Wi-Fi connection at home? Have you tried in on another Wi-Fi connection?

 

Kash


nails350bhp
New
 Contributor
  • Author
  • New
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  • 4 replies
  • June 4, 2024

wi fi connection is very good ,apparently the problem is Id do not give option to make wifi calling preferred 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • June 11, 2024

Hi @nails350bhp,

The Article on the help hub may help you out.

If the option isn’t available via your handset you won’t be able to set it to preferred.


Kash


nails350bhp
New
 Contributor
  • Author
  • New
 Contributor
  • 4 replies
  • June 11, 2024

not true the option opens when using different mobile  carriers ID mobile do not support preferred