I am getting an Error message when submitting a PAC Code, All fields are filled correctly.
Can someone help please?
Thanks
Solved
Switching number using PAC code error message
Best answer by andewhite
Bobbyjoe82 wrote:
Was hoping to do that but the live chat option never pops up?
The following can sometimes help with this,
- Allow popup windows in your browser.
- Try a different browser.
- Try using an incognito / inprivate window in your browser.
Otherwise, try sending iD a private message using Facebook Messenger.
This topic has been closed for replies.
+26Contact iD customer service using their online Live Chat service,
The iD chatbot works 24/7 - just tell the bot you want to “talk to a person”.
The advisers work until 8pm weekdays (6pm at weekends).
Was hoping to do that but the live chat option never pops up?
+26Bobbyjoe82 wrote:
Was hoping to do that but the live chat option never pops up?
The following can sometimes help with this,
- Allow popup windows in your browser.
- Try a different browser.
- Try using an incognito / inprivate window in your browser.
Otherwise, try sending iD a private message using Facebook Messenger.
+24Hi
Welcome to the Community!
I hope that you have managed to get some assistance with your query.
If you require further assistance, please let us know.
Kash
Sorry but no, I am having an error message when trying to send my PAC number to id I was in a chat with id on Monday and Tuesday and was told you were escalating to the tech team but I have heard nothing back, could you investigate please
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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