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urgent help,

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Active Contributor

Hi, I messaged about something and they haven't gotten back to me, it's urgent! 

 

 

Best answer by Lauren K

Hi @xcutiepielibbyx, when accessing the live chat, if you type into the chat box ‘speak to an agent’, you’ll be put through to a live advisor.

We can also be contacted on Facebook and Twitter for a quick response to any query.

Facebook: www.facebook.com/idmobileuk

Twitter: @iD_Mobile_UK

-Lauren

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andewhite
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  • June 4, 2024

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Forum member (non-iD).
X
Active Contributor
andewhite wrote:

Better use the iD online Live Chat service in that case, @xcutiepielibbyx. 

The iD advisers only work until 8pm on weekdays though. 

Where is the live chat?

andewhite
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xcutiepielibbyx wrote:

Where is the live chat?

https://idmobile.co.uk/live-chat

 

Forum member (non-iD).
Tyler C
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  • June 11, 2024

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

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X
Active Contributor
Tyler wrote:

Hey there @xcutiepielibbyx, welcome to Community!

 

I hope our live-chat team were able to help as kindly suggested by @andewhite. If you require any further assistance, please do let us know.

 

Kind regards,

Tyler

Unfortunately they never got back to me, am very disappointed :( 

X
Active Contributor

Unfortunately they never got back to me, am very disappointed :( 

Lauren K
iD Mobile Employee
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  • June 25, 2024

Hi @xcutiepielibbyx, when accessing the live chat, if you type into the chat box ‘speak to an agent’, you’ll be put through to a live advisor.

We can also be contacted on Facebook and Twitter for a quick response to any query.

Facebook: www.facebook.com/idmobileuk

Twitter: @iD_Mobile_UK

-Lauren

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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