Hi I have had no signal for about a week now and unable to make or receive calls or send a text. This is really really inconvenient. Can you let me know if this is a problem in my area (near Norwich, norfolk) and when will be resolved.
Solved
No Signal for over a week!
Best answer by andewhite
Unfortunately
Have you asked a customer adviser, using the online iD Live Chat service, or via Facebook Messenger?
This topic has been closed for replies.
+26Unfortunately
Have you asked a customer adviser, using the online iD Live Chat service, or via Facebook Messenger?
+25Hi
I’m sorry to hear this, do you still require assistance with this?
Please could you let us know the postcode(s) where you’re having issues?
Are you having issues everywhere or just certain areas.
Tom
NR13 5RH…. It is everywhere. In the home, in the garden, down the local shops. Zero signal.
+26AndreaB99 wrote:
NR13 5RH…. It is everywhere. In the home, in the garden, down the local shops. Zero signal.
I have obviously checked the postcode checker and it is garbage. So no signal for three weeks on two different phones in the whole of our village at different times is due to heavy traffic! Never was an issue. Ridiculous.
+26AndreaB99 wrote:
I have obviously checked the postcode checker and it is garbage. So no signal for three weeks on two different phones in the whole of our village at different times is due to heavy traffic! Never was an issue. Ridiculous.
Three UK don’t seem willing to admit any works are for their 3G shutdown, but I’d suspect this could be an issue in your location.
Three UK (the iD network partner) are working across the UK to shutdown their 3G mobile network infrastructure by end of 2024. Not sure they can shutdown 3G services without also affecting their network performance at times.
I agree. I have decided to give up and have switched to EE - back to the real world with a full signal!
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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