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rifruffian's bill is wrong

R
New
 Contributor

I have received an email from iD mobile to my regular email address to inform me of amount of upcoming direct debit. The amount of  the DD bears no relation to my contracted amount. When I log in as advised to see my bill details , the calculations are just plain wrong. There is no doubt in my mind. How do I get this put right ? What I need is a new email to cancel information in the first email received 08 Jun 2024.

Best answer by Tom

Hi @rifruffian 

 

Glad to hear we could help you with this on Facebook.

 

Tom

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    R
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    • rifruffian
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    • 1 reply
    • June 11, 2024

    I got attention by communicating on messenger.....

    andewhite
    1 person likes this
    • andewhite
      andewhite
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8484 replies
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    • June 26, 2024

    Hi @rifruffian 

     

    Glad to hear we could help you with this on Facebook.

     

    Tom

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