I have paid my bill early (DD is due on 22nd) as I wanted to change my dd date so I payed this month early in full.. it still shows the dd date is the 22nd? Why is it saying this if I have already payed?
Thanks in advance.
I have paid my bill early (DD is due on 22nd) as I wanted to change my dd date so I payed this month early in full.. it still shows the dd date is the 22nd? Why is it saying this if I have already payed?
Thanks in advance.
Best answer by Tom
Hi
If the bill has been emailed already (2 weeks before the payment is due) this incoming bill wouldn’t be changed by a direct debit change request, only the next one and then onwards from that.
Tom
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.