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Paid my monthly bill and more, but phone is still cut off after 24 hours


I was a day late on payment and my services have been cut off. I paid my bill and more and i am still cut off. i am in fact in credit now and its been over 24 hours. I need my phone for work?  

Best answer by Tom

Hi @Woolgar442 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • Answer
  • July 2, 2024

Hi @Woolgar442 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom


  • New
 Contributor
  • 1 reply
  • November 29, 2024

Paid my monthly bill and more, but phone is still cut off


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • December 2, 2024

Hi ​@Terence84 

 

Do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom