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Can't make calls

  • June 24, 2024
  • 1 reply
  • 24 views

I am up to date with bills but cannot make any calls, automatic message tells my I've reached my Cap Limit, even though I hardly use my phone

I can send texts, and data is working

I can't see the Live Chat button

Any ideas

 

Best answer by Tom

Hi @Slimjim176 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • Answer
  • July 9, 2024

Hi @Slimjim176 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom