Skip to main content
Solved

How do I turn off all these marketing emails?


  • New
 Contributor
  • 4 replies

I’m getting two to three marketing emails every day.  How do I stop them?  Do I have to cancel my ID service and choose another provider?

Best answer by Decembersangel72

Hi @Wald0  👋🏻
You can opt-out of receiving marketing messages from iD Mobile by editing your preferences under your account information.
Login to your account (online) and click on ‘Home’ (top Right Hand corner) and click on ‘View your plans’ (again, RH corner in blue).
‘Your Plans’ will show up and then click on ‘Edit Details’. Click on the green pencil (RH side) of the ‘Communication Preferences’ and then de-select all the ways you don’t want to be contacted by iD Mobile.
If you use the App then here are the instructions…….
 


Hope this helps! x

View original

2 replies

Decembersangel72
Silver Contributor
Forum|alt.badge.img+12

Hi @Wald0  👋🏻
You can opt-out of receiving marketing messages from iD Mobile by editing your preferences under your account information.
Login to your account (online) and click on ‘Home’ (top Right Hand corner) and click on ‘View your plans’ (again, RH corner in blue).
‘Your Plans’ will show up and then click on ‘Edit Details’. Click on the green pencil (RH side) of the ‘Communication Preferences’ and then de-select all the ways you don’t want to be contacted by iD Mobile.
If you use the App then here are the instructions…….
 


Hope this helps! x


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • July 19, 2024

Hi @Wald0 

 

As @Decembersangel72 suggests you’ll be able to do this in your account, or at the bottom of the emails there may be an unsubscribe button.

 

Tom