Hi, I have just upgraded my handset and contract from an iPhone to 13 to 15. I had to activate my eSIM on my old phone as it arrived before the new phone and the old phone stopped having network. I have now received my new phone but the esim won’t transfer - it states the sim in your old iPhone does not support eSIM transfer. I have also tried using the original QR code but this no longer works. What should I do next please? Thanks
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swcq wrote:
I'm pretty sure you just need to request another code
Do you know how to do this? I can't seem to see how to speak to anyone!
You will.probably be best waiting till tomorrow now,
Try live chat and explain and I think they send you new code to scan
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Tom
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