I am travelling to Singapore soon but the last time I was there (June), I was not able to use my phone unless it was connected to wifi. Roaming was ON.
What are the steps for being able to make/receive calls and messages?
Solved
Singapore: how to activate roaming
Best answer by andewhite
Okay
When you arrive in Singapore you should get a roaming rates message from iD after connecting to their roaming partner’s network.
The iD roaming charges for Singapore are:
This topic has been closed for replies.
+26Okay
When you arrive in Singapore you should get a roaming rates message from iD after connecting to their roaming partner’s network.
The iD roaming charges for Singapore are:
Roaming was enabled on my ID account and in my device settings and my bill cap was set to £20.
However, I still did not connect to the local network provider
+26lewisdean wrote:
Roaming was enabled on my ID account and in my device settings and my bill cap was set to £20.
However, I still did not connect to the local network provider
Okay
Forum members can’t access iD customers accounts, to protect their online privacy and security.
+26lewisdean wrote:
OK, thank you. How do I ask an ID adviser?
Try https://idmobile.co.uk/live-chat, or send a PM with Facebook Messenger or X (formerly Twitter).
The advisers work between 9am - 8pm on weekdays - the iD online chatbot works 24/7.
Good luck,
+24Hey there
Were the live-chat able to help with your issue please?
Thanks,
Tyler
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.