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Pac Code not working

Jenna Cox
Community Member

My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

Best answer by andewhite

Okay @Jenna Cox, forum members can’t see your iD account, nor access your switching information. 

Maybe speak to a customer adviser about your PAC, at https://idmobile.co.uk/live-chat. 

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7. 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12438 replies
    • Answer
    • July 11, 2024

    Okay @Jenna Cox, forum members can’t see your iD account, nor access your switching information. 

    Maybe speak to a customer adviser about your PAC, at https://idmobile.co.uk/live-chat. 

    The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7. 

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4697 replies
    • July 26, 2024

    Hey there @Jenna Cox, welcome to Community!

     

    Were you able to submit your PAC details please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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